Assuming this is a debian issue, not specifically Parrot, but I wanted to ask. Canon printer driver (various versions) works under ubuntu (+ubuntu based oses), but trying various versions here I had no luck. I’ve tried 3.6, 3.7, 5.0, and 5.2 all with similar results.
the 3.x releases will print, but will only print text, pdf images result in a black page. the 5.x releases produce an error and will not send anything to the printer.
In searching it looks like this has been a known issue for a while, I did not find a work around and didn’t see anything mentioned here.
thanks,
1. Your Parrot information
-
OS version: run
cat /etc/*release
```
DISTRIB_ID=Parrot
DISTRIB_RELEASE=4.10
DISTRIB_CODENAME=rolling
DISTRIB_DESCRIPTION=“Parrot 4.10”
PRETTY_NAME=“Parrot GNU/Linux 4.10”
NAME=“Parrot GNU/Linux”
ID=parrot
ID_LIKE=debian
VERSION=“4.10”
VERSION_ID=“4.10”
HOME_URL=“https://www.parrotsec.org/”
SUPPORT_URL=“https://community.parrotsec.org/”
BUG_REPORT_URL=“https://community.parrotsec.org/”``` -
Kernel version: run
uname -a
```
Linux xps13-9370 5.8.0-2parrot1-amd64 #1 SMP Debian 5.8.10-2parrot1 (2020-10-05) x86_64 GNU/Linux```
2. If you have this problem after fresh installation:
- How did you create USB bootable?
Fresh install
- How did you install OS?
- Debian installer
3. If your hardware doesn’t work: wifi doesn’t show, graphic issue:
Hardware information
- Your device name or output of `lspci`
```
Dell XPS 13
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers (rev 08)
00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 620 (rev 07)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 08)
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21)
00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #0 (rev 21)
00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #1 (rev 21)
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21)
00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller [AHCI mode] (rev 21)
00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #1 (rev f1)
00:1c.2 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #3 (rev f1)
00:1c.4 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #5 (rev f1)
00:1f.0 ISA bridge: Intel Corporation Sunrise Point LPC Controller/eSPI Controller (rev 21)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader (rev 01)
02:00.0 Network controller: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter (rev 32)
03:00.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02)
04:00.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02)
04:01.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02)
04:02.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02)
04:04.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02)
05:00.0 System peripheral: Intel Corporation JHL6540 Thunderbolt 3 NHI (C step) [Alpine Ridge 4C 2016] (rev 02)
3a:00.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge DD 2018] (rev 06)
3b:02.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge DD 2018] (rev 06)
3c:00.0 USB controller: Intel Corporation JHL7540 Thunderbolt 3 USB Controller [Titan Ridge DD 2018] (rev 06)
```
- Did you try searching info about this issue on search engine? Please write No or any URL to this issue bellow
Yes
4. How did you get this error? Are there any steps to procedure it?
I tried installing various versions of Canon’s printer driver
5. Error log or screenshot
** Insert error log and screenshot here**
6. If you have any idea or suggestion about this issue please tell us
** Your information **
If you are having suggestion for our OS, please write it bellow
1. Current Parrot version and Parrot version you want it has
2. Its section and how it affects our system
- Pentesting / Forensic / Malware hunting / Privacy protection / …
- It is: AppArmor profile / software / system service / kernel module…
- when user runs this / start that, it can do…