My question is about a “MEDIA_ERR_ENCRYPTED” “The media is encrypted and we do not have the keys to decrypt it.” message that pops up when I go to watch an embedded video on a website. I’m starting class up for CND and trying to get more familiar with parrot. Just wondering if this is a proxy related issue or could it be something else? The video works on a different OS. And videos still play from other websites.
I’m using Firefox.

Thanks in advance for any help


  • Kernel version (if you are not aware of it, open terminal and type uname -r):

  • Logs/Terminal output (use pastebin or similar services):

  • Screenshots:

Hello. Have you already tried with other browsers? Firefox for Parrot has a few built-in plugins that may not let you see that video.

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Yeah I installed Chrome. It worked with that. Just was very confused why it wouldn’t work with Firefox. Much prefer Firefox.