Audio issues

Please complete our guideline for issue report or idea suggestion

If you are having an issue, please follow this

There are many kinds of issues: OS, software, server, … So you must know:

  • Server issues will be fixed after report and we verify the problem. There will be no update patch for you. It is server side.
  • 3rd party software / packages can’t be fixed by us. If we can spot the bug and have the fix, we will create merge request to original source and wait for their official version.
  • Life is hard. For bug/ issue, please make sure your topic is only one. Dont make developers be terrorists.
  • This is a rolling distro. Bugs and issues are expected. We recommend you have basic linux knowledge to deal with your system, so
    Usually we don’t support issues that user faces by using his system in a wrong way. If you are new to Linux, make sure you didn’t make any mistake:
  1. Basic Linux: http://linux-training.be/
  2. How to not break Debian system: https://wiki.debian.org/DontBreakDebian or https://averagelinuxuser.com/how-not-to-break-your-debian-system/
  3. If you are having some questions, your answers might be in here: https://wiki.debian.org/FAQsFromDebianUser
  4. Your issue might be solved before (StackOverflow is a temple), try this: https://www.searchenginejournal.com/search-engines/answering-questions/

1. Your Parrot information

  • OS version: run cat /etc/*release
    DISTRIB_ID=Parrot DISTRIB_RELEASE=4.9 DISTRIB_CODENAME=rolling DISTRIB_DESCRIPTION="Parrot 4.9" PRETTY_NAME="Parrot GNU/Linux 4.9" NAME="Parrot GNU/Linux" ID=parrot ID_LIKE=debian VERSION="4.9" VERSION_ID="4.9" HOME_URL="https://www.parrotsec.org/" SUPPORT_URL="https://community.parrotsec.org/" BUG_REPORT_URL="https://community.parrotsec.org/"

  • Kernel version: run uname -a
    ```
    Linux parrot 5.5.0-1parrot1-amd64 #1 SMP Parrot 5.5.17-1parrot1 (2020-04-25) x86_64 GNU/Linux

      ```
    

Or if you can’t do it, please tell us ISO version you downloaded.

** ISO information **

Version: 4.9
Desktop Environment: KDE
Edition: security

2. If you have this problem after fresh installation:

  1. How did you create USB bootable?

    I used balena etcher to flash my usb

3. If your hardware doesn’t work: wifi doesn’t show, graphic issue:

Hardware information

- Your device name or output of `lspci`
```
    00:00.0 Host bridge: Intel Corporation 8th Gen Core Processor Host Bridge/DRAM Registers (rev 07)

00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor PCIe Controller (x16) (rev 07)
00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 630 (Mobile)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 07)
00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th/8th Gen Core Processor Gaussian Mixture Model
00:12.0 Signal processing controller: Intel Corporation Cannon Lake PCH Thermal Controller (rev 10)
00:14.0 USB controller: Intel Corporation Cannon Lake PCH USB 3.1 xHCI Host Controller (rev 10)
00:14.2 RAM memory: Intel Corporation Cannon Lake PCH Shared SRAM (rev 10)
00:14.3 Network controller: Intel Corporation Wireless-AC 9560 [Jefferson Peak] (rev 10)
00:15.0 Serial bus controller [0c80]: Intel Corporation Cannon Lake PCH Serial IO I2C Controller #0 (rev 10)
00:15.1 Serial bus controller [0c80]: Intel Corporation Cannon Lake PCH Serial IO I2C Controller #1 (rev 10)
00:16.0 Communication controller: Intel Corporation Cannon Lake PCH HECI Controller (rev 10)
00:17.0 RAID bus controller: Intel Corporation 82801 Mobile SATA Controller [RAID mode] (rev 10)
00:1d.0 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root Port #14 (rev f0)
00:1f.0 ISA bridge: Intel Corporation HM470 Chipset LPC/eSPI Controller (rev 10)
00:1f.3 Multimedia audio controller: Intel Corporation Cannon Lake PCH cAVS (rev 10)
00:1f.4 SMBus: Intel Corporation Cannon Lake PCH SMBus Controller (rev 10)
00:1f.5 Serial bus controller [0c80]: Intel Corporation Cannon Lake PCH SPI Controller (rev 10)
01:00.0 VGA compatible controller: NVIDIA Corporation TU117M [GeForce GTX 1650 Mobile / Max-Q] (rev a1)
01:00.1 Audio device: NVIDIA Corporation Device 10fa (rev a1)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)

```
- Did you try searching info about this issue on search engine? Please write **No** or any URL to this issue bellow

No

4. How did you get this error? Are there any steps to procedure it?

1. I installed parrot
3. My speaker was not detected

5. If you have any idea or suggestion about this issue please tell us

** Your information **
I think the problem is with audio card (NVIDIA)