In order to have an healthy and safe community, we kindly ask you to read and accept our rules:
- Use only English language.
Official Language for this community is English, we want to keep content accessible to everyone.
- Please respect everyone.
Any messages containing hate, disrespect and/or offensive language towards any user, religion, political belief, physical/mental disabilities and LGBT+ communities, will be deleted and you’ll receive a warn. If you have more than three warns, you’ll be silenced or banned temporarily. we are open to debate on possible sanctions.
Also, please respect the privacy of every users (including the admins and the mods!), ask before DM.
- Do not impersonate other people and don’t troll.
We do not accept this kind of behaviour, or even users who harass, insult and disturb under an identity not belonging to them.
- No NSFW content.
We don’t accept pornographic content, no strong political content and religious content. For any other topic out of the ParrotOS’ context, feel free to have fun in the Off-Topic channel!
- Only legal content.
We are happy to see our users helping each other and sharing stuff, but we don’t accept illegal/fake/hidden/piracy content links, and no file attachments except screenshots and logs (use pastebin please!).
- Search and read before asking a question.
Internet is full of resources, maybe a research might help you, there is always someone who could have faced the same problem and already resolved it, even within this server.
Don’t ask to ask, just ask your question, we are here to help you.
Remember: a first look at our documentation could already resolve your issue.
Also, be patient after asking your question and avoid cross posting or message flooding, you may not always find users on-line.
- Do your support requests in the most detailed way you can.
We are pleased to help you, but we can’t give you the right help if you don’t provide us enough details. Please provide screenshots and logs (only these file attachments are allowed), and please avoid phone taken pictures if possible.
Here’s some quick tips to make a proper support request:
- Introduce your issue attaching a verbose screenshot of your issue, then describe it detailedly
- Format snippets of code with single or triple grave symbols “`”
- Don’t paste long code or logs. Use a service like pastebin
- Mention admins and moderators only for urgent and serious questions.
This community (and their mods and admins too, of course) is happy to help each other. Mention randomly the admins and the moderators means that something needs quickly our attention. If this “something” is just a support request, this is not fair and not a very polite thing.
Just wait for someone to help you, think at the admins as your last chance. If you need to talk to admins in PM, please ask for their permission.
- There is always a reason if a moderator takes a decision on users.
We want our users to accept and respect our rules and manifesto so, when can moderation take action against users?
- Warning:
- Users do something not allowed (like flooding, post illegal content and so on)
- Offend one or multiple users
- Trolling persistently
After three warnings, user can get one of these actions (based on the severity of the prior warnings):
- Silence
This is an action that will be taken as a “soft” punishment, if the user keeps violating the rules it’ll result in a kick/ban - Ban/kick
This is an action that should be taken only in extreme/serious and significant cases.
Can you appeal a decision from our staff? Yes of course!
To appeal a decision, please contact either an admin or the Community Manager (send an email to [email protected]) in order to report or appeal. Please include your id/nickname and any information you think may help such as the time/date it happened and the reason of your appeal.