No Sound after installation

Support Driver and Hardware
1

I am getting no sound on my fresh install of Parrot. It seems the card is not being detected at all. I am attaching the outputs of various troubleshooting commands. Any help is appreciated.

PRETTY_NAME=“Parrot Security 6.2 (lorikeet)”
NAME=“Parrot Security”
VERSION_ID=“6.2”
VERSION=“6.2 (lorikeet)”
VERSION_CODENAME=lory
ID=debian
HOME_URL=“https://www.parrotsec.org/”
SUPPORT_URL=“Parrot Security”
BUG_REPORT_URL=“parrotsec · GitLab”

aplay --list-devices
aplay: device_list:274: no soundcards found…

$lspci -v
00:00.0 Host bridge: Intel Corporation 11th Gen Core Processor Host Bridge/DRAM Registers (rev 01)
Subsystem: Hewlett-Packard Company 11th Gen Core Processor Host Bridge/DRAM Registers
Flags: bus master, fast devsel, latency 0, IOMMU group 1
Capabilities:
Kernel modules: igen6_edac

00:02.0 VGA compatible controller: Intel Corporation TigerLake-LP GT2 [Iris Xe Graphics] (rev 01) (prog-if 00 [VGA controller])
DeviceName: Onboard IGD
Subsystem: Hewlett-Packard Company TigerLake-LP GT2 [Iris Xe Graphics]
Flags: bus master, fast devsel, latency 0, IRQ 182, IOMMU group 0
Memory at 6002000000 (64-bit, non-prefetchable) [size=16M]
Memory at 4000000000 (64-bit, prefetchable) [size=256M]
I/O ports at 4000 [size=64]
Expansion ROM at 000c0000 [virtual] [disabled] [size=128K]
Capabilities:
Kernel driver in use: i915
Kernel modules: i915

00:04.0 Signal processing controller: Intel Corporation TigerLake-LP Dynamic Tuning Processor Participant (rev 01)
Subsystem: Hewlett-Packard Company TigerLake-LP Dynamic Tuning Processor Participant
Flags: fast devsel, IRQ 16, IOMMU group 2
Memory at 6003200000 (64-bit, non-prefetchable) [size=128K]
Capabilities:
Kernel driver in use: proc_thermal
Kernel modules: processor_thermal_device_pci_legacy

00:0a.0 Signal processing controller: Intel Corporation Tigerlake Telemetry Aggregator Driver (rev 01)
Subsystem: Hewlett-Packard Company Tigerlake Telemetry Aggregator Driver
Flags: fast devsel, IOMMU group 3
Memory at 6003240000 (64-bit, non-prefetchable) [size=32K]
Capabilities:
Kernel driver in use: intel_vsec
Kernel modules: intel_vsec

00:0d.0 USB controller: Intel Corporation Tiger Lake-LP Thunderbolt 4 USB Controller (rev 01) (prog-if 30 [XHCI])
Subsystem: Hewlett-Packard Company Tiger Lake-LP Thunderbolt 4 USB Controller
Flags: medium devsel, IRQ 146, IOMMU group 4
Memory at 6003230000 (64-bit, non-prefetchable) [size=64K]
Capabilities:
Kernel driver in use: xhci_hcd
Kernel modules: xhci_pci

00:0e.0 RAID bus controller: Intel Corporation Volume Management Device NVMe RAID Controller
Subsystem: Hewlett-Packard Company Volume Management Device NVMe RAID Controller
Flags: bus master, fast devsel, latency 0, IOMMU group 5
Memory at 6000000000 (64-bit, prefetchable) [size=32M]
Memory at 52000000 (32-bit, non-prefetchable) [size=32M]
Memory at 6003100000 (64-bit, non-prefetchable) [size=1M]
Capabilities:
Kernel driver in use: vmd
Kernel modules: vmd

00:14.0 USB controller: Intel Corporation Tiger Lake-LP USB 3.2 Gen 2x1 xHCI Host Controller (rev 20) (prog-if 30 [XHCI])
Subsystem: Hewlett-Packard Company Tiger Lake-LP USB 3.2 Gen 2x1 xHCI Host Controller
Flags: bus master, medium devsel, latency 0, IRQ 154, IOMMU group 6
Memory at 6003220000 (64-bit, non-prefetchable) [size=64K]
Capabilities:
Kernel driver in use: xhci_hcd
Kernel modules: xhci_pci

00:14.2 RAM memory: Intel Corporation Tiger Lake-LP Shared SRAM (rev 20)
Subsystem: Hewlett-Packard Company Tiger Lake-LP Shared SRAM
Flags: fast devsel, IOMMU group 6
Memory at 6003250000 (64-bit, non-prefetchable) [disabled] [size=16K]
Memory at 6003257000 (64-bit, non-prefetchable) [disabled] [size=4K]
Capabilities:

00:14.3 Network controller: Intel Corporation Wi-Fi 6 AX201 (rev 20)
Subsystem: Intel Corporation Wi-Fi 6 AX201
Flags: bus master, fast devsel, latency 0, IRQ 16, IOMMU group 7
Memory at 600324c000 (64-bit, non-prefetchable) [size=16K]
Capabilities:
Kernel driver in use: iwlwifi
Kernel modules: iwlwifi, wl

00:15.0 Serial bus controller: Intel Corporation Tiger Lake-LP Serial IO I2C Controller #0 (rev 20)
Subsystem: Hewlett-Packard Company Tiger Lake-LP Serial IO I2C Controller
Flags: bus master, fast devsel, latency 0, IRQ 27, IOMMU group 8
Memory at 4017000000 (64-bit, non-prefetchable) [size=4K]
Capabilities:
Kernel driver in use: intel-lpss
Kernel modules: intel_lpss_pci

00:16.0 Communication controller: Intel Corporation Tiger Lake-LP Management Engine Interface (rev 20)
Subsystem: Hewlett-Packard Company Tiger Lake-LP Management Engine Interface
Flags: bus master, fast devsel, latency 0, IRQ 183, IOMMU group 9
Memory at 6003255000 (64-bit, non-prefetchable) [size=4K]
Capabilities:
Kernel driver in use: mei_me
Kernel modules: mei_me

00:1c.0 PCI bridge: Intel Corporation Tigerlake PCH-LP PCI Express Root Port #6 (rev 20) (prog-if 00 [Normal decode])
Subsystem: Hewlett-Packard Company Tigerlake PCH-LP PCI Express Root Port
Flags: bus master, fast devsel, latency 0, IRQ 122, IOMMU group 10
Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
I/O behind bridge: [disabled] [16-bit]
Memory behind bridge: 54300000-543fffff [size=1M] [32-bit]
Prefetchable memory behind bridge: [disabled] [64-bit]
Capabilities:
Kernel driver in use: pcieport

00:1c.7 PCI bridge: Intel Corporation Tiger Lake-LP PCI Express Root Port #8 (rev 20) (prog-if 00 [Normal decode])
Subsystem: Hewlett-Packard Company Tiger Lake-LP PCI Express Root Port
Flags: bus master, fast devsel, latency 0, IRQ 123, IOMMU group 11
Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
I/O behind bridge: 3000-3fff [size=4K] [16-bit]
Memory behind bridge: 54200000-542fffff [size=1M] [32-bit]
Prefetchable memory behind bridge: [disabled] [64-bit]
Capabilities:
Kernel driver in use: pcieport

00:1d.0 PCI bridge: Intel Corporation Tiger Lake-LP PCI Express Root Port #9 (rev 20) (prog-if 00 [Normal decode])
Subsystem: Hewlett-Packard Company Tiger Lake-LP PCI Express Root Port
Flags: bus master, fast devsel, latency 0, IRQ 124, IOMMU group 12
Bus: primary=00, secondary=03, subordinate=03, sec-latency=0
I/O behind bridge: [disabled] [16-bit]
Memory behind bridge: 54100000-541fffff [size=1M] [32-bit]
Prefetchable memory behind bridge: [disabled] [64-bit]
Capabilities:
Kernel driver in use: pcieport

00:1d.2 PCI bridge: Intel Corporation Device a0b2 (rev 20) (prog-if 00 [Normal decode])
Subsystem: Hewlett-Packard Company Device 87e0
Flags: bus master, fast devsel, latency 0, IRQ 125, IOMMU group 13
Bus: primary=00, secondary=04, subordinate=04, sec-latency=0
I/O behind bridge: [disabled] [16-bit]
Memory behind bridge: 54000000-540fffff [size=1M] [32-bit]
Prefetchable memory behind bridge: [disabled] [64-bit]
Capabilities:
Kernel driver in use: pcieport

00:1f.0 ISA bridge: Intel Corporation Tiger Lake-LP LPC Controller (rev 20)
Subsystem: Hewlett-Packard Company Tiger Lake-LP LPC Controller
Flags: bus master, fast devsel, latency 0, IOMMU group 14

00:1f.3 Multimedia audio controller: Intel Corporation Tiger Lake-LP Smart Sound Technology Audio Controller (rev 20)
Subsystem: Hewlett-Packard Company Tiger Lake-LP Smart Sound Technology Audio Controller
Flags: bus master, fast devsel, latency 64, IRQ 16, IOMMU group 14
Memory at 6003248000 (64-bit, non-prefetchable) [size=16K]
Memory at 6003000000 (64-bit, non-prefetchable) [size=1M]
Capabilities:
Kernel driver in use: sof-audio-pci-intel-tgl
Kernel modules: snd_hda_intel, snd_soc_avs, snd_sof_pci_intel_tgl

00:1f.4 SMBus: Intel Corporation Tiger Lake-LP SMBus Controller (rev 20)
Subsystem: Hewlett-Packard Company Tiger Lake-LP SMBus Controller
Flags: medium devsel, IRQ 16, IOMMU group 14
Memory at 6003254000 (64-bit, non-prefetchable) [size=256]
I/O ports at efa0 [size=32]
Kernel driver in use: i801_smbus
Kernel modules: i2c_i801

00:1f.5 Serial bus controller: Intel Corporation Tiger Lake-LP SPI Controller (rev 20)
Subsystem: Hewlett-Packard Company Tiger Lake-LP SPI Controller
Flags: fast devsel, IOMMU group 14
Memory at 50800000 (32-bit, non-prefetchable) [size=4K]

01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS522A PCI Express Card Reader (rev 01)
Subsystem: Hewlett-Packard Company RTS522A PCI Express Card Reader
Flags: bus master, fast devsel, latency 0, IRQ 145, IOMMU group 15
Memory at 54300000 (32-bit, non-prefetchable) [size=4K]
Capabilities:
Kernel driver in use: rtsx_pci
Kernel modules: rtsx_pci

02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
Subsystem: Hewlett-Packard Company RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet Controller
Flags: bus master, fast devsel, latency 0, IRQ 19, IOMMU group 16
I/O ports at 3000 [size=256]
Memory at 54204000 (64-bit, non-prefetchable) [size=4K]
Memory at 54200000 (64-bit, non-prefetchable) [size=16K]
Capabilities:
Kernel driver in use: r8169
Kernel modules: r8169

03:00.0 Non-Volatile memory controller: Intel Corporation Optane NVME SSD H10 with Solid State Storage [Teton Glacier] (rev 03) (prog-if 02 [NVM Express])
Subsystem: Intel Corporation Optane NVME SSD H10 with Solid State Storage [Teton Glacier]
Flags: bus master, fast devsel, latency 0, IRQ 16, IOMMU group 17
Memory at 54100000 (64-bit, non-prefetchable) [size=16K]
Capabilities:
Kernel driver in use: nvme
Kernel modules: nvme

04:00.0 Non-Volatile memory controller: Intel Corporation Optane NVME SSD H10 with Solid State Storage [Teton Glacier] (prog-if 02 [NVM Express])
Subsystem: Intel Corporation Optane NVME SSD H10 with Solid State Storage [Teton Glacier]
Flags: bus master, fast devsel, latency 0, IRQ 18, IOMMU group 18
Memory at 54000000 (64-bit, non-prefetchable) [size=16K]
Capabilities:
Kernel driver in use: nvme
Kernel modules: nvme

  • Parrot version in use (if you are not aware of it, open terminal and type cat /etc/os-release | grep VERSION):

  • Kernel version (if you are not aware of it, open terminal and type uname -r):

  • Logs/Terminal output (use pastebin or similar services):

  • Screenshots:

2

It is seeing your sound device;

00:1f.3 Multimedia audio controller: Intel Corporation Tiger Lake-LP Smart Sound Technology Audio Controller (rev 20)
Subsystem: Hewlett-Packard Company Tiger Lake-LP Smart Sound Technology Audio Controller
Flags: bus master, fast devsel, latency 64, IRQ 16, IOMMU group 14
Memory at 6003248000 (64-bit, non-prefetchable) [size=16K]
Memory at 6003000000 (64-bit, non-prefetchable) [size=1M]
Capabilities:
Kernel driver in use: sof-audio-pci-intel-tgl
Kernel modules: snd_hda_intel, snd_soc_avs, snd_sof_pci_intel_tgl

So you just need to make sure its correct kernel module is being switched on at boot time. Try changing the alsa config file;

sudo pluma /etc/modprobe.d/alsa-base.conf

And adding;

options snd-hda-intel model=auto

save and reboot and it should work as expected.

3

Thanks Fred. I did try the adding the line in there “options snd-hda-intel model=auto” to the file. Saved & Rebooted. No luck.
Attaching the response of aplay again :
└──╼ $aplay --list-devices
aplay: device_list:274: no soundcards found…

SS of the SOUND PROGRAM :

image
image1920×1080 547 KB

4

You might need firmware loaded;
https://forums.debian.net/viewtopic.php?t=153813

5

FIXED IT : Appropriate FIRMWARE was the issue here.
Step by step guide for fellow Parrot Users :

  1. Found the relation between my sound hardware : sof-audio-pci-intel-tgl driver = Part of the Sound Open Firmware (SOF) project.

  2. dmesg | grep -i firmware = NO OUTPUT

  3. Executed : 3.1 sudo apt update
    3.2 sudo apt install firmware-sof-signed

  4. Rebooted the machine.

  5. Executed : 5.1 sudo apt update
    5.2 sudo apt install alsa-utils pulseaudio pavucontrol

  6. Executed : 6.1 pulseaudio --kill
    6.2 pulseaudio --start

  7. Executed : aplay --list-devices : SUCCESS
    Output :
    $aplay --list-devices
    **** List of PLAYBACK Hardware Devices ****
    card 0: sofhdadsp [sof-hda-dsp], device 0: HDA Analog () []
    Subdevices: 1/1
    Subdevice #0: subdevice #0
    card 0: sofhdadsp [sof-hda-dsp], device 3: HDMI1 (    )
    Subdevices: 1/1
    Subdevice #0: subdevice #0
    card 0: sofhdadsp [sof-hda-dsp], device 4: HDMI2 () []
    Subdevices: 1/1
    Subdevice #0: subdevice #0
    card 0: sofhdadsp [sof-hda-dsp], device 5: HDMI3 (    )
    Subdevices: 1/1
    Subdevice #0: subdevice #0
    card 0: sofhdadsp [sof-hda-dsp], device 31: HDA Analog Deep Buffer (*)
    Subdevices: 1/1
    Subdevice #0: subdevice #0

  8. Worked like a charm. Tested Analogue & Internal Speakers : Success

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