Support Guidelines


#1

When using Parrot Support, please observe the following guidelines:

  1. Do not cross post or double post. Posting the same topic in more than one category only creates confusion and makes it hard to keep track on the various replies. Double posts will be deleted.

  2. Be descriptive. Use a meaningful headline and try to make your question as clear as possible. Include as much information as possible such as what tool, OS version (Home versus Security) you are using, error messages, what you did that may have caused the problem etc. at minimum include the following:

What version of Parrot are you running? (include version, edition, and architecture)

What method did you use to install Parrot? (Debian Standard / Debian GTK / parrot-experimental)

Configured to multiboot with other systems? (yes / no)

If there are any similar issues or solutions, link to them below:

If there are any error messages or relevant logs, post them below:
  1. Failure to fill this out may get your post locked or deleted.

  2. When posting code use `` to mark the begining and end if pasting the code directly eg Hello World. Using pastebin is also welcome. Photos are a last resort please use only if you are unable to copy the code.

  3. Be patient. Not everyone knows everything and not everyone is online all the time. If you don’t get a reply chances are that no one is online that knows the answer at the moment. Do not ‘bump’ your questions just because there have been a few hours with no reply. If your question is specific to the developers, a moderator will assign a developer to respond. Again, please be patient.

  4. Do not post spam or reply to spam, if you think it’s spam notify a moderator.

  5. Be polite. Remember that the skill level of the forum members ranges from the absolute beginner to the very seasoned Linux user and what might be obvious to you might be very hard to understand for others. It’s OK to point someone to other resources or suggest means of learning but do so politely; ‘RTFM’ has no place on this board.

  6. Avoid ‘thread hijacking’. Unless your question is directly related to the thread’s topic, start a new one.

  7. The language on this board is primarily English but we do not exclude people with little or no English. When replying to posts in other languages please include an English translation. It’s a good idea to help non-English speakers find resources in their language.

  8. A forum is a means of written communication so make sure your posts are as readable as possible. That means: Use capital letters and punctuation, and use the formatting features of the forum wisely in order to make your post attractive. Try to avoid ‘l33t speak’, ‘chatspeak,’ and ‘SMS language’.

  9. There is no need to apologize for poor English skills. We have users from all over the world and trying your best is more than adequate.

  10. Stay on topic and keep it relevant to ParrotSec. Long off topic discussions in other categories might get moved or locked. Moderators might move your thread to a more suitable category (for instance from ‘Support to Support Installation’). This is no cause for alarm we are simply trying to keep things tidy.

If you feel like your post/ thread has been locked, edited or even removed in error please contact a moderator.


le disque dur se remplit tout seul
(Paal) #2

#3

#4

(Paal) #5